Privacy Policy

1. Who We Are

BatterSuite (“we,” “us,” “our”) is a business management application built for home and cottage bakers, operated by Marcia’s Munchies LLC from Beachwood, New Jersey, United States. If you have any questions about this policy, contact us at info@battersuite.com.

2. Information We Collect

We collect the following categories of personal information:

• Identifiers — name, email address, IP address, device identifiers
• Account information — username, password (hashed), license key
• Commercial information — subscription tier, payment status (we do not see card numbers)
• Business data you enter — recipes, ingredients, customer records, orders, invoices, storefront content. This data belongs to you.
• Usage data — pages visited, features used, session duration, approximate location (city/region)
• Device and browser data — browser type, operating system, screen resolution, referring URL

3. What We Do Not Collect

We do not collect or store payment card information. All payments are processed directly by third-party providers — Stripe, PayPal, Square, or (for iOS in-app purchases) Apple via RevenueCat — and are subject to their respective privacy policies. We never see your full card number, CVV, or bank credentials.

4. How We Use Your Information

• To create and manage your BatterSuite account
• To send you your activation key and account-related emails
• To process payments and renewals
• To respond to your support requests
• To improve, maintain, and secure the application
• To comply with legal obligations

We do not sell your personal information. We do not share your personal information with third parties for their marketing purposes.

5. Email Communications

By signing up you agree to receive transactional emails such as your activation code, account notices, billing receipts, and security alerts. With your consent, we may send product updates and newsletters. You can opt out of non-essential emails at any time using the unsubscribe link in any marketing email, or by emailing info@battersuite.com. Transactional emails (receipts, security notices, account-critical messages) cannot be opted out of while your account is active.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the site and understand how it’s used:

• Strictly necessary cookies — required for login, security, and core functionality (cannot be disabled)
• Analytics cookies — Google Analytics (via Google Site Kit) and Jetpack Stats to understand site traffic. We anonymize IP addresses where supported.
• Functional cookies — remember your preferences (e.g., dismissed banners)

You can manage cookie preferences via the consent banner shown on your first visit. You can also block cookies in your browser settings — note that blocking necessary cookies may prevent login.

7. Third-Party Services (Sub-Processors)

We use trusted third-party services to operate BatterSuite. These providers process limited personal data on our behalf:

• Hostinger (Lithuania/global) — website and application hosting
• Stripe, PayPal, Square (US) — payment processing (web)
• RevenueCat (US) — subscription management for iOS in-app purchases
• Google (US) — Google Analytics, Site Kit, Google Fonts
• Automattic / Jetpack (US) — site statistics, security, performance
• WP Mail SMTP (US) — transactional email delivery
• FluentCRM (self-hosted) — newsletter and customer relationship management
• Apple, Google — distribution of our mobile applications via App Store and Google Play

Each provider has their own privacy policy and security practices. We select providers who meet industry-standard data protection requirements.

8. Data Retention

• Active accounts — we retain your data for as long as your account is active
• Cancelled accounts — we retain account data for 30 days after cancellation in case you want to reactivate, then permanently delete it
• Deletion requests — processed within 30 days
• Billing records — retained for 7 years for tax and accounting compliance
• Anonymized analytics — retained indefinitely (cannot be linked back to you)

9. International Data Transfers

BatterSuite is operated from the United States. If you access the service from outside the US (including the European Economic Area, United Kingdom, or Switzerland), your personal data will be transferred to and processed in the US. We rely on Standard Contractual Clauses or equivalent safeguards where required by law for international transfers.

10. Children’s Privacy

BatterSuite is not directed at children. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us at info@battersuite.com and we will delete it promptly.

11. Your Rights

Depending on where you live, you may have the following rights regarding your personal information:

• Access — request a copy of the personal data we hold about you
• Rectification — correct inaccurate or incomplete data
• Erasure (“right to be forgotten”) — request deletion of your data
• Portability — receive your data in a machine-readable format
• Restriction — limit how we process your data
• Objection — object to certain types of processing (e.g., direct marketing)
• Withdraw consent — where we rely on consent, you can withdraw it at any time
• Lodge a complaint — file a complaint with your local data protection authority

To exercise any of these rights, email info@battersuite.com or use our account deletion form. We will respond within 30 days. We will not discriminate against you for exercising these rights.

12. California Residents (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act:

• Right to know — what categories of personal information we collect, where it came from, why we collect it, and to whom we disclose it
• Right to delete — request deletion of personal information we have collected
• Right to correct — request correction of inaccurate personal information
• Right to opt out of sale or sharing — we do not sell or share your personal information for cross-context behavioral advertising
• Right to limit use of sensitive personal information — we do not collect sensitive personal information as defined under CCPA
• Right to non-discrimination — we will not discriminate against you for exercising your CCPA rights

To exercise these rights, email info@battersuite.com. We may need to verify your identity before responding.

13. Data Security

We implement industry-standard technical and organizational safeguards to protect your information, including encryption in transit (HTTPS/TLS), encrypted database backups, hashed passwords, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure. In the event of a data breach affecting your personal information, we will notify you and the appropriate authorities as required by law.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated to you by email or by posting a notice on the site at least 30 days before the changes take effect. The “Last updated” date at the top of this page indicates when the policy was last revised.

15. Contact

For any privacy-related questions, data requests, or to file a complaint about our handling of your information:

Marcia’s Munchies LLC
Email: info@battersuite.com
Mailing address: Available upon request