Terms & Conditions

1. Acceptance of Terms

By accessing or using BatterSuite (“the Service”), you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the Service. You must be at least 16 years old to use BatterSuite.

2. The Service

BatterSuite is a business management application for home and cottage bakers, providing tools for recipe costing, pricing, order management, invoicing, customer management, and a public storefront. The Service is operated by Marcia’s Munchies LLC from Beachwood, New Jersey.

Your responsibilities as a baker: BatterSuite is a software tool. You are solely responsible for complying with all applicable laws and regulations governing your baking business, including cottage food laws, food safety regulations, business licensing, tax obligations, and labeling requirements in your state and locality. BatterSuite does not provide legal, tax, or regulatory advice.

3. Free Trial

We offer a 7-day free trial activated via a license key sent to your email after submitting a trial request. The trial gives you full access to all features. No credit card is required to start a trial. At the end of the trial period your access will be suspended unless you purchase a subscription.

4. Subscriptions, Payment & Auto-Renewal

Pricing:

• BatterSuite Pro — $15.99/month
• BatterSuite Pro+ (includes WhiskMail email marketing and automations) — $22/month or $220/year

Payment processing (web): Web subscriptions are processed securely by Stripe, PayPal, or Square. We do not store your payment card details.

iOS in-app purchases: Subscriptions purchased through our iOS app are billed by Apple via your Apple ID and managed by RevenueCat on our behalf. Apple’s standard subscription terms apply, including auto-renewal 24 hours before each renewal date.

Auto-renewal (web): Monthly subscriptions renew every month. Annual subscriptions renew every year. We will send you a renewal reminder by email at least 7 days before each renewal. You may cancel auto-renewal at any time from your account settings or by emailing info@battersuite.com. Cancellation takes effect at the end of your current billing period — you retain access until then but will not be charged again.

Auto-renewal (iOS): To cancel an iOS subscription, you must do so through your Apple ID subscription settings (Settings → [your name] → Subscriptions) at least 24 hours before the renewal date. We cannot cancel Apple-billed subscriptions on your behalf.

Price changes: We may change subscription prices with at least 30 days’ notice before your next renewal. If you do not agree to the new price, you may cancel before the renewal date.

Failed payments: If a renewal payment fails, we will retry for up to 7 days. Your access may be suspended until payment is received.

5. Refund Policy

14-day money-back guarantee: If you are not satisfied with your paid subscription, you may request a full refund within 14 days of your initial purchase (not applicable to renewals). To request a refund, email info@battersuite.com with your order details.

After 14 days: Subscriptions are non-refundable. If you cancel mid-cycle, you retain access until the end of your current billing period but are not entitled to a pro-rata refund.

Annual subscriptions: The 14-day money-back guarantee applies to your initial annual purchase. Renewals of annual subscriptions are non-refundable.

iOS in-app purchases: Refunds for subscriptions purchased through the Apple App Store are governed by Apple’s refund policy and must be requested directly from Apple at reportaproblem.apple.com. We are unable to issue refunds for Apple-billed subscriptions.

6. Your Data

All business data you enter into BatterSuite — recipes, customers, orders, invoices, storefront content — belongs to you. We do not claim ownership of your data. You may export your data or request deletion at any time by contacting info@battersuite.com or using our deletion form.

You grant us a limited license to host, store, transmit, and display your data solely to provide the Service to you. This license ends when you delete your data or close your account.

7. Acceptable Use

You agree to use BatterSuite only for lawful purposes. You may not:

• Share your account or license key with others
• Attempt to reverse engineer, decompile, copy, or redistribute the software
• Use the Service to send spam, phishing, or unsolicited bulk communications
• Upload content that is illegal, infringing, defamatory, or violates third-party rights
• Interfere with or disrupt the Service or servers
• Use automated tools (scrapers, bots) to access the Service without our permission
• Resell or sublicense the Service
• Use the Service in any way that violates applicable laws or regulations

8. Account Termination

By you: You may cancel your account at any time from your account settings or by emailing info@battersuite.com. Cancellation takes effect at the end of your current billing period.

By us: We may suspend or terminate your account, with or without notice, if you violate these Terms, fail to pay, or use the Service in a way that harms us or other users. For non-violation terminations (e.g., we discontinue the Service), we will provide at least 14 days’ notice and a pro-rata refund of any prepaid fees for unused service.

Effect of termination: Upon termination, your right to access the Service ends. We will retain your data for 30 days in case you reactivate, then permanently delete it. You may export your data before termination.

9. Copyright & DMCA Notice

We respect intellectual property rights. If you believe content on BatterSuite (including content posted by users on their storefronts) infringes your copyright, please send a written DMCA notice to our designated agent including:

• Your contact information (name, address, phone, email)
• Description of the copyrighted work you claim is infringed
• URL or specific location of the allegedly infringing material
• A statement of good-faith belief that the use is not authorized
• A statement, under penalty of perjury, that the information is accurate and you are authorized to act on behalf of the copyright owner
• Your physical or electronic signature

DMCA Designated Agent:
Marcia’s Munchies LLC
Email: info@battersuite.com

We will respond to valid DMCA notices in accordance with applicable law. Repeat infringers will have their accounts terminated.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM HARMFUL COMPONENTS. ANY RELIANCE ON THE SERVICE IS AT YOUR SOLE RISK.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MARCIA’S MUNCHIES LLC AND ITS OFFICERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRIOR TO THE CLAIM, OR (B) $100 USD.

Some jurisdictions do not allow exclusion of certain warranties or limitations of liability, so some of these limitations may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless Marcia’s Munchies LLC, its officers, employees, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney’s fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including intellectual property or privacy rights; (d) content you upload or share through the Service; or (e) your violation of any applicable law or regulation.

13. Dispute Resolution & Arbitration

Informal resolution first: Before filing any claim, you agree to contact us at info@battersuite.com and attempt to resolve the dispute informally for at least 30 days.

Binding arbitration: If we cannot resolve the dispute informally, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules. The arbitration will take place in Ocean County, New Jersey, or by video conference, conducted in English.

Class action waiver: You and BatterSuite agree that disputes will be resolved on an individual basis only. Neither you nor BatterSuite may bring a claim as a plaintiff or class member in any purported class, collective, or representative proceeding.

Exceptions: Either party may bring an individual action in small-claims court. Either party may seek injunctive relief in court to prevent infringement of intellectual property rights.

Opt-out right: You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing info@battersuite.com with the subject “Arbitration Opt-Out” and your account email. Opting out does not affect other provisions of these Terms.

Governing law & venue: These Terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles. Any dispute not subject to arbitration shall be resolved exclusively in the state or federal courts located in Ocean County, New Jersey, and you consent to personal jurisdiction there.

14. Changes to the Service

We reserve the right to modify, suspend, or discontinue the Service or any feature at any time with reasonable notice. We will not be liable to you or any third party for any such changes. If we discontinue the Service entirely, we will provide a pro-rata refund of any prepaid fees for unused service.

15. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated by email or by posting a notice on the site at least 30 days before they take effect. Your continued use of the Service after changes take effect constitutes acceptance of the new Terms. If you do not agree, you may cancel your account.

16. General Provisions

Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

No waiver: Our failure to enforce any right or provision is not a waiver of that right or provision.

Assignment: You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Notices: We may give you notices by email to the address on your account or by posting on the site. You may give us notice at info@battersuite.com.

Export controls: You may not use the Service in violation of US export controls or sanctions, including in any country subject to a US embargo.

17. Contact

Questions about these Terms? Email us at info@battersuite.com

Marcia’s Munchies LLC
Beachwood, New Jersey, United States